In-room ordering

In-room ordering, from one QR scan.

Guests order dining, breakfast and the minibar straight from their room. They scan the room QR code, a branded web app opens in the browser, and the order lands on your kitchen display the moment they confirm. No app to download, no account, no phone call to the desk.

Order from one scan

Each room has its own QR code. The guest points a phone camera at it and a branded web app opens in the browser, with no download and no account, then browses the menu and sends an order to the room.

A live kitchen display

Every order lands on the kitchen display the instant the guest taps Confirm, grouped by outlet, with allergen markers, modifier callouts and a per-room delivery clock on each ticket.

Seven languages, no add-on

The guest picks their language on the first screen and the menu, cart and order status switch with them. Portuguese, English, Spanish, French, German, Dutch and Italian ship in every plan.

The guest side

Dining, ordered from the room.

Lunch, dinner, breakfast, a midnight restock from the minibar: the guest opens the menu, builds an order and sends it to the room, without installing an app or phoning down to a front desk that may not share their language.

You set the outlets, the hours, the modifiers, the allergens and per-room delivery. The order lands on the kitchen display the moment the guest taps Confirm, and the guest watches the status move as your team works it.

It works the same for a full dinner service or a single bottle of water at midnight, on any phone, iPhone or Android, straight from the browser.

The kitchen side

A kitchen display your team will trust.

Tickets land on the screen the instant a guest confirms, grouped by outlet and sorted the way your kitchen actually works through them. Every change of state is a deliberate human tap: accepted, ready, delivered. Nothing advances on its own, so the board shows what really happened on the line.

Allergen markers, modifier callouts and per-room delivery clocks all sit on the ticket. The average delivery time some dashboards show is here as a guest expectation only; it never closes a ticket by itself.

A new order chimes on the kitchen tablet the moment it lands, so nothing sits unseen at the pass. When the line gets busy, your team publishes the current wait level, so the guest sees a realistic time instead of a silent screen.

Branded

It looks like your hotel, not like us.

Paste your hotel website at signup and the extractor reads your colours, type and logo, so the guest menu already looks like yours before you touch a thing. If it is not quite right, pick one of the built-in presets or fine-tune it in the theme editor.

The same look carries the menu, the cart, the order tracker and the kitchen display, so one brand decision flows through everywhere your guests and staff see it.

How it works

From scan to served.

1

Guest scans the room QR

One scan opens your branded menu in the browser. No app, no account, no wait, and it reads in the guest's own language.

2

They build and send the order

They add dishes, choose modifiers and confirm. The order is sent to the room they are staying in.

3

Your kitchen works the ticket

It appears on the kitchen display at once. Your team accepts, prepares and marks it delivered, and the guest follows every step.

Questions

In-room ordering questions.

Do guests need to download an app to order?

No. Each room has its own QR code; the guest points a phone camera at it and a branded web app opens in the browser, with no download and no account. It works the same on iPhone and Android.

Can guests order in their own language?

Yes. Seven languages ship in every plan: Portuguese, English, Spanish, French, German, Dutch and Italian. The guest chooses on the first screen and the menu, cart and order status switch with them.

How many outlets and rooms can one hotel run?

Petit covers one outlet and up to thirty rooms, Maitre up to three outlets and 150 rooms, and Palace up to six outlets and 300 rooms. The real-time kitchen display is included on every plan.

More of Monsieur

Explore the rest.

Online check-in

Guests fill in their details and sign before they arrive, from a secure link, so the front desk has a complete registration ready instead of a queue at the counter.

Read more

Digital room keys

The guest carries their room key on their phone, from a secure link with an add-to-wallet button, issued at check-in and revoked at checkout without a trip to the desk.

Read more

How it works

The machinery underneath: automatic theming, the kitchen display, one staff console, and seven built-in languages.

See how it works

All features

Put the menu in every room.

Start a 30-day free trial. In-room ordering, the kitchen display and all seven languages are included, and we only charge once the trial ends.

Start your free trial