Request a time that works
The guest picks a slot built from the weekly hours you set for each service, adds party size and any notes, and sends the request. They can never land on an hour you are closed.
Services and booking
Book the spa from the room.
Let guests request your services from their phone: the spa, the gym, a late checkout, a tour. They pick a time from the hours you actually offer, add party size and notes, and your team confirms or declines from one board. Every request is yours to approve, and an add-to-calendar file comes built in.
Your team confirms from one board
Every request lands on the bookings board. Confirm it, decline it with a reason the guest sees, or add a phone-in booking yourself. The board refreshes on its own.
Straight into their calendar
The guest gets a booking-requested confirmation and an add-to-calendar file, and can follow its status, cancel it while it is still pending, or rebook a declined one, from My bookings.
Ask for the spa without the front desk.
The guest opens Services, picks the treatment, chooses a time from the ones you actually offer, adds how many people and anything you should know, and sends it.
They watch the status change as your team works it, and can cancel or ask for another time if it is declined.
One board for every request.
Every booking, whether it came from a guest's phone or was typed in at reception, lands on the bookings board. Confirm, decline with a note, or mark it complete, and filter by service, day or status.
It refreshes on its own, so the whole team sees the same picture.
Your services, your hours, your prices.
Add a service with a name, a description, how long it takes, a price if there is one, and the days and hours it is available. Turn one off out of season with a tap.
Or plug in the tools you already run.
Connect Google Calendar for two-way sync, so accepting a booking on your calendar confirms it for the guest, or hand off to Calendly. If you would rather keep it simple, the built-in request-and-confirm flow needs nothing extra.
How it works
From request to confirmed.
1
List your services
Spa, gym, a late checkout, a tour: add each with its hours, duration and a price if there is one.
2
The guest requests a time
They pick a slot from your real availability, add party size and notes, and send it.
3
You confirm from the board
Accept it, decline it with a reason, or mark it complete. The guest follows every step.
Questions
Services and booking questions.
Does a booking confirm instantly?
No, and that is deliberate. A request lands on your bookings board and your team confirms or declines it, so you keep control of your own availability. The guest sees the status the whole way.
Can the front desk take a booking too?
Yes. Reception can add a phone-in booking from the same board, and it flows through the same confirm step as a guest request.
Do guests pay when they book?
No. A booking is a request with no payment step. You can show a price where you want one and settle it however you normally do.
Is services and booking included in my plan?
Yes. Services and booking is included in every Monsieur plan.
More of Monsieur
Explore the rest.
In-room ordering
Guests scan the room QR code, browse a branded menu and send an order to the room. Tickets land on a real-time kitchen display the moment they confirm.
Read moreOnline check-in
Guests fill in their details and sign before they arrive, from a secure link, so the front desk has a complete registration ready instead of a queue at the counter.
Read moreDigital room keys
The guest carries their room key on their phone, from a secure link with an add-to-wallet button, issued at check-in and revoked at checkout without a trip to the desk.
Read moreDigital guest directory
Replace the printed in-room compendium with a hotel information app. Organise it into sections, edit it from the front desk, and every in-house guest reads it from their phone.
Read moreHow it works
The machinery underneath: automatic theming, the kitchen display, one staff console, and seven built-in languages.
See how it worksLet guests book from the room.
Start a 30-day free trial. Services and booking is included in every plan, and we only charge once the trial ends.
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