A live board, per outlet
Tickets land the instant a guest confirms, grouped under a tab for each outlet with a live count. Each card shows the room, the order, the modifiers and any notes, and a clock counting up so nothing is forgotten.
Kitchen display
The board your kitchen runs on.
Every in-room order lands on a live kitchen display the moment the guest confirms. Your team works it in real time: tickets grouped by outlet, a running clock on each one, and a state that only moves when someone taps it. No app, and it runs on any tablet at the pass.
Live, and honest when it is not
The board updates over a live connection and falls back to a steady refresh if that connection drops, with a status chip that tells your team whether it is live or reconnecting. A missed update never leaves a stale board.
A chime you can switch on
Turn on sound and each new order chimes on that tablet. It is a per-device choice, off by default, and every new order is also announced for staff using a screen reader.
Nothing moves unless your team moves it.
The order runs through clear stages, accepted, in the kitchen, being prepared, on its way, delivered, and every step is a deliberate tap. Nothing advances on its own, so the board always shows what really happened on the line.
Sending an order back a stage or cancelling one is there too, with the reversals after delivery kept to managers because they unwind a posted room charge.
The clock, not the guesswork.
Each ticket carries a clock counting up from the moment it arrived, and it turns urgent once it has been waiting too long, so the oldest orders stand out without anyone hunting for them.
Where a guest asked for a specific time, breakfast at eight, that shows on the ticket as a target, never as something that closes the order by itself.
Tell guests how busy you are.
Tap the kitchen status dial, Calm, Normal, Busy or Slammed, and guests ordering from their room see a live wait-time banner with the range you set.
You set the pace by hand. The board never invents an alarm or a deadline of its own.
How it works
From order to out the door.
1
The order lands
The moment a guest confirms, the ticket appears on the right outlet's board with the room, the items and a running clock.
2
Your team works it
Accepted, prepared, on its way, delivered, each a tap. The guest follows the same steps from their phone.
3
You set the pace
Tap the kitchen status so guests see a realistic wait, and switch on the chime if you want to hear each new order.
Questions
Kitchen display questions.
Does the board update on its own?
It updates live over a streaming connection, and if that drops it keeps refreshing on a timer so it is never stale. A status chip shows whether it is live or reconnecting.
Do orders move through the stages automatically?
No. Every stage, from accepted to delivered, is a deliberate tap by your team, so the board reflects what actually happened rather than a timer.
Is the kitchen display included in my plan?
Yes. The real-time kitchen display is included on every Monsieur plan. Your plan sets how many outlets you can run: one on Petit, up to three on Maitre, up to six on Palace.
More of Monsieur
Explore the rest.
In-room ordering
Guests scan the room QR code, browse a branded menu and send an order to the room. Tickets land on a real-time kitchen display the moment they confirm.
Read moreOnline check-in
Guests fill in their details and sign before they arrive, from a secure link, so the front desk has a complete registration ready instead of a queue at the counter.
Read moreDigital room keys
The guest carries their room key on their phone, from a secure link with an add-to-wallet button, issued at check-in and revoked at checkout without a trip to the desk.
Read moreDigital guest directory
Replace the printed in-room compendium with a hotel information app. Organise it into sections, edit it from the front desk, and every in-house guest reads it from their phone.
Read moreServices and booking
Let guests request the spa, gym or any service from their phone, pick a time from your real availability, and confirm it from one board. Add to calendar is built in.
Read moreGuest messaging
Your in-house guests chat with the front desk from their phone, and your team answers from one shared inbox with search, assignment and snooze. Always on, in seven languages.
Read moreHow it works
The machinery underneath: automatic theming, the kitchen display, one staff console, and seven built-in languages.
See how it worksPut every order on one board.
Start a 30-day free trial. The kitchen display is included in every plan, and we only charge once the trial ends.
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