Your team works the hotel from a single console: live orders moving through the kitchen, who is arriving today, the guest they are talking to, all in one place. It runs on any phone, tablet or desktop, updates in real time, and shows each person only what their role needs. Nothing to install.
The orders board shows each order as it moves from placed to delivered, filtered by outlet and status, with the running bill for a stay and a one-tap export. Every step is a deliberate tap by your team, so the board always shows what really happened.
The arrivals board shows who is checking in, how far along their online check-in is, and the deadline for anything outstanding, so the desk can nudge a guest or confirm an ID in person before they walk up.
The day-to-day boards are there for everyone on shift, while settings, exports and revenue figures stay with admins, so each person sees what their role needs and no more.
Orders, arrivals, messages and guest history live behind one login, so nobody hunts across tools or tabs.
It is the same console whether your team is at the desk on a laptop or on a phone by the pass, and it updates the moment something changes.
An order advances a stage when someone taps it, not on a timer, and reversing a delivered order stays with a manager.
The board is an honest picture of the floor, never a guess.
From here your team opens the kitchen display, the guest inbox, guest profiles, online check-in and your PMS connection, each a tap away.
The staff app is the back of house that ties the guest experience together.
Reception on a laptop, the kitchen on a tablet, a manager on their phone.
Orders, arrivals and messages update live as guests and staff act.
Every state change is your team's tap, and each person sees what their role needs.
Work live orders through to delivery, see who is arriving and track their check-in, message guests, open guest profiles, and (for admins) manage settings and exports. It is the one place your team runs the property from.
No. Every stage, from placed to delivered, is a deliberate tap by your team, and reversing a delivered order stays with a manager. The board reflects what actually happened.
No. Access is role-based: the day-to-day boards are there for everyone on shift, while settings, exports and revenue figures stay with admins.
Yes. The staff console is included on every Monsieur plan. Your plan sets the limits on outlets, rooms and staff accounts, not access to the console itself.
Guests scan the room QR code, browse a branded menu and send an order to the room. Tickets land on a real-time kitchen display the moment they confirm.
Read moreGuests fill in their details and sign before they arrive, from a secure link, so the front desk has a complete registration ready instead of a queue at the counter.
Read moreThe guest carries their room key on their phone, from a secure link with an add-to-wallet button, issued at check-in and revoked at checkout without a trip to the desk.
Read moreReplace the printed in-room compendium with a hotel information app. Organise it into sections, edit it from the front desk, and every in-house guest reads it from their phone.
Read moreLet guests request the spa, gym or any service from their phone, pick a time from your real availability, and confirm it from one board. Add to calendar is built in.
Read moreEvery in-room order lands on a live board your team works from: grouped by outlet, a running clock on each ticket, a state you move by hand, and a chime you can switch on.
Read moreYour in-house guests chat with the front desk from their phone, and your team answers from one shared inbox with search, assignment and snooze. Always on, in seven languages.
Read moreConnect your PMS and Monsieur mirrors your live reservations, rooms and guests, so only a real in-house guest can order, message or unlock a door. Mews, Apaleo, Cloudbeds and more. No PMS? Enter stays by hand.
Read moreEvery guest who uses your in-room app gets a profile that builds itself: stays, orders, tags, notes and consent in one place, with encrypted contacts and GDPR export and erasure built in.
Read moreThe machinery underneath: automatic theming, the kitchen display, one staff console, and seven built-in languages.
See how it worksStart a 30-day free trial. The staff console is included on every plan, on every device.
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